With many insurers looking at business expansion into Africa, the opportunity exists to embrace cloud-based solutions more fully to deliver solutions for these new markets. Patrick Ashton, managing executive of Cirrus, a subsidiary of the SilverBridge Group, examines if this must be an all or nothing approach.

From IT News Africa.

“In recent years, much attention has been placed on embracing the cloud and the associated benefits of virtualized solutions. Aspects like improved employee efficiency and reduced costs have certainly appealed to executives driven by tight budgets and increased competition from new entrants in the market,” he says.

Add to this the increased consumer expectation for personalized, immediately available digital solutions. This creates a challenging environment for the insurer where they need to find more innovative ways of developing solutions capable of addressing these evolving customer expectations. People want an insurance product that speaks to their specific requirements and not simply an off-the-shelf offering.

Read more at IT News Africa.