South African Bank FNB Recognized As Africa’s Most Innovative Bank

By Peter Pedroncelli Published: October 16, 2017, 6:17 am
Dot FNB branches - First National BankFNB has been recognized as Africa's most innovative bank. Photo: htxt.co.za

Major South African banking institution, First National Bank (FNB), has been named as Africa’s most innovative bank at the 2017 African FinTech Awards for the second consecutive year.

The bank was awarded the The Most Innovative African Bank accolade at this year’s African FinTech Awards in Johannesburg, recognizing FNB as a bank that is at the forefront of innovation, according to IOL.

The African FinTech Awards aim to acknowledge innovative and disruptive Fintech companies that have excelled, with a diverse panel of judges made up of investors, academics, innovation heads of top banks and successful entrepreneurs selecting the award winners.

The bank is no stranger to innovation awards on a regional and global scale, as FNB was voted the world’s most innovative bank of the year in 2012 at the Financial Global Banking Innovation Awards held in Washington DC, according to Businesstech.

In the last few months FNB have launched numerous innovations on their mobile app such as the nav» Home and nav» Car features, which assist customers through the process of purchasing a new home and maintaining a vehicle through app functionality.

With the nav» Car feature only a few months old, over 100,000 vehicles have already been loaded on the platform, according to ITNewsAfrica.

FNB also recently made the decision to zero-rate their mobile app on all South African networks, meaning that users can access the mobile app without using their data, enjoying free app services while on all networks including Vodacom, MTN and Cell C.

First National Bank does it again

This is the second year in a row that FNB has won the award for African innovation, having scooped the same prize in 2016, IT-Online reports.

FNB CEO Jacques Celliers spoke about the significance of the award, and how it is proof of the good work that the bank is doing in the banking sphere.

“We are humbled to be awarded The Most Innovative African Bank for the second year in a row,” Celliers said, according to PretoriaNews.

“This accolade demonstrates our consistency in creating solutions that prioritise exponential helpfulness to address the needs of our individual and business customers,” he said.

“For us, innovation is a journey that is rooted in customer-centricity and all our solutions are a reflection of our commitment to exceptionally high standards. Everything we do in our business is designed to deliver a world-class customers experience to our millions of customers,” the CEO said.

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